Privacy Policy

1.  National FPS processes personal data to provide its services. As part of its responsibilities under the Data Protection Act 2018 it has a duty to make sure that it gives people information about how National FPS processes this personal data. National FPS does this in a number of ways, one of which is the publication of a Privacy Notice.

2. Personal data is any information relating to an identified or identifiable living person. National FPS processes personal data for a number of purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.

3. The objective of this Privacy Notice is to be transparent about how and why National FPS processes your personal data.

Personal Information Collected and Used

4. National FPS  collects the following personal information when you provide it to us:-

• Employees

National FPS  collects personal data concerning its employees as part of the administration and management of its business activities.

• Recruitment Applicants

When applying for a role with National FPS applicants should refer to the information made available for details about why and how personal data is collected and processed.

• Suppliers, Contractors and Sub-Contractors

National FPS collects and processes data about its suppliers (including contractors; sub-contractors and individuals associated with its suppliers, contractors and sub-contractors) in order to manage the relationship, contract, services from its suppliers and, where relevant, to provide professional services to its clients. The personal data is used for the following purposes:-

Receiving services

Providing professional services

Administering, managing and developing National FPS’ businesses and services

Security, quality and risk management activities

Providing National FPS’ suppliers with information about National FPS and its services

Complying with relevant laws and regulations

Clients (and Individuals associated with our Clients)

5. National FPS collects only the personal data necessary for agreed purposes and we ask our clients to only share personal data where it is strictly needed for those purposes. Where we process personal data to provide services, we inform our clients to provide the necessary information to the data subjects regarding its use.

6. We use personal data for the following purposes:

Providing professional services

Administering, managing and developing our businesses and services

Security, quality and risk management activities

Providing our clients with information about us and our services

Complying with relevant law and regulations

Visitors to the National FPS Website

7. Visitors to the National FPS website are generally in control of the data shared with National FPS.  National FPS  may collect, store and use the following kinds of data:

Information that you provide to National FPS for the purposes of subscribing to its website services, email notifications; and

Any other information that you choose to send to National FPS

Personal Data submitted to the National FPS website may be used for the following purposes:

Administering the website

Improving your browsing experience by personalising the website

Enabling your use of the services available on the website

Sending you general information about National FPS which it thinks may be of interest to you, where you have specifically consented to this, by email or similar technology (you can inform National FPS at any time if you no longer require communications).

Where National FPS Shares your Personal Information

8. National FPS  will only share personal data with others when it is legally permitted to do so. When it shares data with others, national FPS will put

contractual arrangements and security measures in place to protect the data and to comply with its obligations as a data controller.

Personal Data held by National FPS

9. Personal Data held by National FPS may be transferred to:-

Third party organisations that provide data processing or IT services to National FPS

Third party organisations that assist National FPS in providing goods and services

Accountants, Auditors and other professional advisors to National FPS

Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable laws or regulations.

Your Rights

10. Under GDPR you have a number of important rights. In summary, those include rights to:

fair processing of information and transparency over how National FPS uses your personal information

access to your personal information

require National FPS to correct any mistakes in your information which it holds

require the erasure of personal information concerning you in certain situations

receive the personal information concerning you which you have provided to National FPS, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

object at any time to processing of personal information concerning you for direct marketing

object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

object in certain other situations to our continued processing of your personal information

otherwise restrict National FPS’ processing of your personal information in certain circumstances

11. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulations.

12. If you would like to exercise any of those rights, please:

write to National FPS

Give enough information to enable National FPS to identify you

give National FPS proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

inform National FPS about the information to which your request relates.

Keeping your Personal Information Secure

13. National FPS has appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

14. National FPS also has procedures in place to deal with any suspected data security breach. National FPS will notify you and any applicable regulator of a suspected data security breach where it is legally required to do so.

How to Contact National FPS

15. The Data Controller is National FPS

16. If you have any questions about this privacy notice or how and why National FPS processes data, please contact:-

National FPS, 2 Long Tens Way, Newton Aycliffe, County Durham DL5 6AP

How to Complain

17. If you do need to complain about National FPS’ use of personal data, please contact National FPS with the details of your complaint. National FPS will investigate and respond to any complaint it receives.

18. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) who is the UK data protection regulator. For further information on your rights and how to complain to the ICO, please refer to the ICO website.

Changes to this Privacy Notice

This privacy notice was published on 28 May 2026

National FPS may change this Privacy Notice from time to time. Please check that this is the latest Privacy Notice.